Frequently Asked Questions
Most orders are dispatched within 24 hours and delivered within 3-7 business days depending on your location.
Yes — orders above the free-shipping threshold shown at checkout ship free. Smaller orders carry a small flat shipping charge.
Yes, as long as it hasn't been packed for shipping yet. Go to My Orders, open the order, and click "Cancel Order".
See our full Return Policy page for details on eligibility windows and how refunds are processed.
Yes — if an item arrives damaged, defective, or not as described, we'll issue a full refund once the return is verified.
Use the Contact page, email or call us directly, or message us on WhatsApp — we aim to respond within a few hours, every day of the week.
Still have questions?
Contact Us